How can we help?

Send us a message and a real person replies by email, usually within one business day, Singapore time.

Already a customer? Sign in and open Help in your dashboard for step-by-step guides. Sign in to Help

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Use Forgot password to get a reset link by email. If you no longer have access to that inbox, send us a message below.
Change or cancel my plan
The account owner can switch or cancel under Settings → Plan & billing in your dashboard. Cancelling takes effect at the end of the period you’ve paid for.
A client can’t book
Check your team’s working hours and the service’s assigned team members in the dashboard. Clients can always manage a booking from the link in their confirmation.
Export or delete my data
Export clients and bookings as CSV any time from the dashboard. To delete your account and data, send us a message from the owner’s email; see our Privacy Policy.

Send a message

Include what you tried and any booking code (like GB-XXXXX) so we can help faster.

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