How can we help?
Send us a message and a real person replies by email, usually within one business day, Singapore time.
Already a customer? Sign in and open Help in your dashboard for step-by-step guides. Sign in to Help
- I can’t sign in
- Use Forgot password to get a reset link by email. If you no longer have access to that inbox, send us a message below.
- Change or cancel my plan
- The account owner can switch or cancel under Settings → Plan & billing in your dashboard. Cancelling takes effect at the end of the period you’ve paid for.
- A client can’t book
- Check your team’s working hours and the service’s assigned team members in the dashboard. Clients can always manage a booking from the link in their confirmation.
- Export or delete my data
- Export clients and bookings as CSV any time from the dashboard. To delete your account and data, send us a message from the owner’s email; see our Privacy Policy.